CONSTRAINTS AND CHALLENGES FOR THE GLOBAL MANAGER


·         Contrast the actions of managers according to the omnipotent and symbolic views.
According to the omnipotent view, managers are directly responsible for an organization’s success or failure. The symbolic view argues that much of an organization’s success or failure is due to external forces outside managers’ control.
The two constraints on managers’ discrection are the organization’s culture (internal) and the environment (external). Managers are not totally constrained by these two factors since they can and do influence their culture and environment.

·         Describe the constraints and challenges facing managers in today’s external environment.
The external environment includes those factors and forces outside the organization that affect its performance. The main components include economic, demographic, political/legal, sociocultural, technological, and global. Managers face constraints and challenges from these components because of the impact they have on jobs and employment, environmental uncertainty, and stakeholder relationship.

·         Discuss the characteristics and importance of organizational culture.
The seven dimensions of culture:
1.       Attention to detail
2.       Outcome orientation
3.       People orientation
4.       Team orientation
5.       Aggressiveness
6.       Stability
7.       Innovation and risk taking
The stronger a culture becomes, the more it affects the way managers plan, organize, lead, and control. The original source of a culture reflectsthe vision of organizational founders. The culture (stories, rituals, material symbols, and language) affects how managers olan, organize, lead, and control.

·         Describe curent issues in organizationaal culture.
The characteristics of an innovative culture are:
1.       Challenge and involvement
2.       Freedom
3.       Trust and openness
4.       Idea time
5.       Playfulness/humor
6.       Conflict resolution
7.       Debates
8.       Risk-taking
A customer-responsive culture has five characteristics:
1.       Outgoing and friendly employees
2.       Jobs with few rigid rules, procedures, and regulations
3.       Empowerment
4.       Clear roles and expectations
5.       Employees who are conscientious in their desire to please the customer.
Spiritual organizationstend to have five characteristics:
1.       Strong sense of purpose
2.       Focus on individual development
3.       Trust and openness
4.       Employee empowerment
5.       Toleration of employee expression


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